How to Troubleshoot Email Delivery Issues on Your WordPress Site

Have you noticed that contact form messages, WooCommerce order emails, or notifications from your WordPress site are not arriving in your inbox? You’re not alone; it’s one of the most common issues WordPress users face.

The good news? Fixing it is simpler than you think.

Why WordPress Emails Don’t Arrive?

By default, WordPress uses a function called PHP mail() to send emails. Most hosting providers block or limit it, which means your emails either:

  • Never get sent,
  • Land in the spam folder, or
  • Get delayed.

The Quick Fix: Use SMTP

The easiest and most reliable solution is to set up SMTP (Simple Mail Transfer Protocol). Instead of relying on WordPress to send emails, SMTP routes them through a proper mail server, just like Gmail or Outlook.

Here’s how you can do it:

  1. Install and activate the WP Mail SMTP plugin.
  2. Connect it with a real email account, e.g., Gmail, Zoho, Outlook, or your business email (info@yourdomain.com).
  3. Send a test email to confirm it works.

Add SPF, DKIM, and DMARC

Sounds scary, but here’s the plain version:

  • SPF → Tells email providers, “Yes, this server is allowed to send emails for my domain.”
  • DKIM → Adds a digital signature to prove your email isn’t fake.
  • DMARC → Extra rule to stop hackers from sending spam in your name.

You usually add these in your hosting or domain provider’s DNS settings. Your email provider (like Zoho or Google) gives you the exact records to paste.

When to Call in Experts

Sometimes, no matter what you try, emails still won’t work, usually because your hosting blocks them completely.

That’s when you need expert setup.

At Digitechway, we help businesses in Pakistan and internationally fix WordPress email deliverability so you never miss a lead again.

Final Thoughts

Email issues in WordPress are common but easy to fix with the correct setup. Switching to SMTP, adding proper authentication (SPF, DKIM, DMARC), and using a reliable email service ensures your messages land where they should. For WooCommerce stores, this also means no missed orders or customer notifications.

Want peace of mind? Please request a free WordPress email audit today from Digitechway, and let us make sure your site never misses an important email again.

Leave a Reply

Your email address will not be published. Required fields are marked *